Terms and conditions

Terms and conditions

www.mondofy.ro is managed by Mondofy LTD based in the UK, 9, Whitehouse Street, Walsall, West Midlands.

Registration Number – 12681402

To safely visit and use the information provided by this site, please read these terms and conditions.
Visiting the site is free and does not require parental consent. The site does not publish obscene images or licentious language.
The texts and photos on this site are the property of Mondofy LTD and are protected by copyright law. Text passages and photographs may be reproduced with the obligation to mention the source.
The site reserves the right to modify, delete, add any photo or text without notifying visitors, except for those hereinafter referred to as customers and with whom a prior contract has been signed.
Customers are all persons who have benefited or are currently benefiting from the services offered by www.mondofy.ro and with whom Mondofy LTD publishing house has signed a service contract.
The contractual terms are strictly confidential and may differ from one customer to another.

Privacy policy

It refers to the personal data of customers, visitors and potential collaborators and applies to the data collected from this site.
Mondofy LTD may collect personal data from customers, visitors and collaborators through the submission function. This data is used for communication between the publisher and customers, visitors and collaborators and will not be provided to third parties.
Using the submission function means the visitors agree with the publisher’s policy and have read the page of the terms and conditions.
We use Google Analytics to analyze the information collected from site visitors. This data has the role of improving the quality of the site and monitoring traffic.
Our site contains links to other sites such as Amazon, Payhip, Blurb, Tradebit and others. These sites have their own privacy policy and their own internal rules. We advise customers, visitors and collaborators to read the terms and conditions of each site.

Return policy

Mondofy offers its customers the service of returning products in accordance with the internal policy and legislation.

Mondofy reserves the right to refuse a return if the return criteria are not fully met.
Disclaimer is only applicable to individual customers.

The consumer has the right to notify the trader in writing that he/she renounces the purchase, without penalties within 14 days of receiving it.

RETURN SERVICE

It is provided in case that:

– The products are returned within a maximum of 14 calendar days from the purchase;

– The fiscal document (invoice) proving the purchase of the products in question (and the accompanying documents) is presented;

– The products must be returned in the original packaging (if it existed at the time of purchase), without traces of use, damage, impact;

No return will be made for products that have suffered damage (torn, bent pages, stained by any type of fluid) due to the buyer’s fault.

We advise the buyer to check the package upon delivery.

THE REFUND FROM THE RETURN SERVICE WILL BE MADE AS FOLLOWS:

– By bank transfer, for online payments 

For products purchased with gift vouchers, the return is accepted only in case of purchase of a new product, whose value is bigger or equal to the value of the returned product.

The return costs will be paid by the customer and the refund of the product’s value will be made within 30 days of return.

Product responsibilities

Any complaint that will be brought to Mondofy attention will be fixed as soon as possible. 

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